In-Store Customer Experience Specialist (Loans)

LoanMax Title Loans; Edwardsville (KS); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Career growth

Benefits after 91 days

Résumé du poste

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and payments. This role emphasizes courteous communication and compliance with company policies while delivering honest service.

The position offers full-time hours, a consistent in-store schedule, and opportunities for growth, with benefits starting after 91 days and a comprehensive pay range based on experience.

Qualifications

• High school diploma or equivalent required.
• Full-time schedule listed above is required.
• Excellent communication skills and reliability.
• Detail-oriented and organized work style.

Responsabilités

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Connaissances

Customer service

Communication

Detail oriented

Organized

Full-time availability

Formation

High school diploma or equivalent

Outils

Data entry software

Description du poste

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and payments. This role emphasizes courteous communication and compliance with company policies while delivering honest service.

The position offers full-time hours, a consistent in-store schedule, and opportunities for growth, with benefits starting after 91 days and a comprehensive pay range based on experience.