In-Store Customer Service Specialist

Platinum Coastal Group; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Platinum Coastal Group in Tampa, Florida is seeking a dependable Customer Service Representative to join their in-office team. This role is pivotal in ensuring customer satisfaction through welcoming interactions and effective solutions. The ideal candidate should possess strong communication skills and a professional attitude while handling inquiries and assisting with various customer needs.

Responsibilities include answering customer questions, tracking issues, and collaborating with colleagues for efficient service delivery. Training opportunities are available for those motivated to grow in their careers.

Qualifications

• Strong written and verbal communication abilities.
• Previous experience in a customer-facing role preferred.
• Dependable, punctual, and professional in high-pressure situations.

Responsibilities

• Welcome customers in person and provide knowledgeable support.
• Handle customer inquiries and resolve issues efficiently.
• Record customer conversations accurately in company systems.

Skills

Strong written and verbal communication abilities

Customer-facing experience

Problem-solving skills

Ability to manage multiple tasks

Dependable and punctual

Education

High school diploma or equivalent

Job description

Platinum Coastal Group in Tampa, Florida is seeking a dependable Customer Service Representative to join their in-office team. This role is pivotal in ensuring customer satisfaction through welcoming interactions and effective solutions. The ideal candidate should possess strong communication skills and a professional attitude while handling inquiries and assisting with various customer needs.

Responsibilities include answering customer questions, tracking issues, and collaborating with colleagues for efficient service delivery. Training opportunities are available for those motivated to grow in their careers.