In-Store Customer Service & Financial Specialist

TMX Finance Family of Companies; West Palm Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

New hire training

Learning management system

Career advancement

Educational reimbursement

Medical insurance options

Company 401(k)

Life and AD&D Insurance

Paid Time Off

Casual dress code

Job summary

Community Choice Financial Family of Brands through InstaLoan in Florida seeks a Customer Service Representative to support store operations and build customer relationships. You will process transactions such as loans, check cashing, money transfers, and payments, while maintaining data accuracy and a welcoming store environment.

The role is full-time, in-store, and requires a high school diploma, strong communication, data entry accuracy, and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Professional demeanor with customers and peers.
• Background check required; must be 18+ years old.

Responsibilities

• Engage with customers to build lasting relationships.
• Process loans, check cashing, money transfers, and payments accurately.
• Enter and maintain customer data in the POS system.
• Assist in account management and collections as needed.
• Maintain store appearance and security protocols.
• Open/close procedures; vault and cash drawer management.

Skills

Communication skills

Customer service

Data entry

Phone & POS

MS Office

Driver's license

18+ age requirement

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands through InstaLoan in Florida seeks a Customer Service Representative to support store operations and build customer relationships. You will process transactions such as loans, check cashing, money transfers, and payments, while maintaining data accuracy and a welcoming store environment.

The role is full-time, in-store, and requires a high school diploma, strong communication, data entry accuracy, and a valid driver’s license.