In-Store Customer Sales Advisor

Trane Technologies; Sarasota (FL); On-site; USD 56,482,000 - 86,692,000; Full time

Job summary

Trane Technologies in Sarasota, FL is hiring a Customer Sales Associate for our Trane Supply stores. You will assist customers with parts and equipment, resolve issues, and drive timely deliveries while delivering a premier customer experience.

The role requires a HS Diploma, inside sales or retail experience, and strong relationship-building skills. You will learn our product offerings, meet sales goals, and may work overtime as needed to support customers.

Qualifications

• H.S. Diploma or General Education Degree (GED).
• Inside sales, retail, or related experience.
• Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety.
• Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.

Responsibilities

• Provide support to customers and find the best method to resolve problems to ensure customer satisfaction.
• Partners with customers to grow sales by identifying related products or add on extensions.
• Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.
• Keep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales.
• Interact with customers both on the phone and in person.
• Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
• Assists with warehouse/inventory management work as needed.
• Flexibility to work overtime/weekends, as required.

Skills

Inside sales

Retail experience

Customer service

Relationship building

Education

HS Diploma or GED

Job description

Trane Technologies in Sarasota, FL is hiring a Customer Sales Associate for our Trane Supply stores. You will assist customers with parts and equipment, resolve issues, and drive timely deliveries while delivering a premier customer experience.

The role requires a HS Diploma, inside sales or retail experience, and strong relationship-building skills. You will learn our product offerings, meet sales goals, and may work overtime as needed to support customers.