In-Store Customer Experience Specialist

H.E.B.; Georgetown (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H.E.B. is seeking a Customer Service Representative to stock and maintain departments while delivering outstanding customer service. You will rotate products, ensure safety and sanitation standards, and support the night crew and incoming trucks.

The role emphasizes strong communication, organizational skills, and the ability to prepare signage and maintain accurate shelf tags. Candidates should be able to work in a fast-paced retail environment in Texas.

Qualifications

• Strong customer service skills; required
• Clear communication abilities; required
• Reading and writing skills; required
• Planning and organizing skills; required

Responsibilities

• Stock and rotate items daily
• Assist with inventory control; load/unloads
• Organize back area for night crew and incoming trucks
• Organize merchandise on pallets to present department well
• Maintain shelf tags and signage; create signage as needed
• Maintain safety, shrink, and sanitation standards
• Build and maintain store displays
• Perform duties of Customer Service Assistant as needed
• Provide superior customer service
• Merchandise products effectively
• Clean and sanitize sales floor, display cases, prep areas, and equipment
• Passion for outdoors (Texas Backyard) in related areas
• Knowledge in the audio/video field in related areas

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Education

HS Diploma or GED (or equivalent)

Job description

H.E.B. is seeking a Customer Service Representative to stock and maintain departments while delivering outstanding customer service. You will rotate products, ensure safety and sanitation standards, and support the night crew and incoming trucks.

The role emphasizes strong communication, organizational skills, and the ability to prepare signage and maintain accurate shelf tags. Candidates should be able to work in a fast-paced retail environment in Texas.