Customer Experience & Merchandising Specialist

H-E-B; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Customer Service Representative to maintain a well-stocked department and provide superior customer service. You will stock and rotate products daily, assist with inventory control, and ensure safety and sanitation standards are met.

The role emphasizes presenting merchandise and helping customers. Responsibilities include organizing back areas for night crews, maintaining signage accuracy, and adhering to SOPs while delivering friendly, efficient service to

Qualifications

• Age 18+; strong customer service required.
• Good reading and writing abilities.
• Ability to plan, organize, and execute tasks.

Responsibilities

• Stock and rotate items daily to maintain a well-presented department.
• Assist with inventory control, loads, unloads, and moves products.
• Organize back area for night crew and incoming trucks.
• Ensure shelf tags and signage accuracy; create signage when needed.
• Maintain safety, sanitation, and SOP compliance.

Skills

Customer service

Communication skills

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B in Austin, TX is seeking a Customer Service Representative to maintain a well-stocked department and provide superior customer service. You will stock and rotate products daily, assist with inventory control, and ensure safety and sanitation standards are met.

The role emphasizes presenting merchandise and helping customers. Responsibilities include organizing back areas for night crews, maintaining signage accuracy, and adhering to SOPs while delivering friendly, efficient service to