Customer Service & Merchandising Specialist

H.E.B.; Mansfield (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H.E.B. in Mansfield, TX is seeking a Customer Service Representative to maintain a well-stocked, clean department while delivering superior customer service. You will stock and rotate products daily, and uphold safety/sanitation standards for the department.

The role emphasizes stocking, inventory support, organization of back areas, signage accuracy, and customer-facing service to ensure a positive shopping experience.

Qualifications

• Strong customer service skills are required.
• Clear communication and interpersonal abilities are required.
• Reading and writing skills are required.
• Planning and organizing skills are required.
• HS Diploma or GED (or equivalent) is required.

Responsibilities

• Stocking and rotating items daily and maintaining department readiness.
• Assist with inventory control, loads/unloads and moves product.
• Organize, clean and prepare back area for night crew and incoming trucks.
• Maintain signage and shelf tags, and ensure product freshness and quality.
• Provide superior customer service and merchandize products effectively.
• Clean and sanitize sales floor, display cases and equipment.
• Follow safety and sanitation standards across the department.

Skills

Strong customer service

Communication skills

Reading and writing

Planning and organizing

Education

HS Diploma or GED

Job description

H.E.B. in Mansfield, TX is seeking a Customer Service Representative to maintain a well-stocked, clean department while delivering superior customer service. You will stock and rotate products daily, and uphold safety/sanitation standards for the department.

The role emphasizes stocking, inventory support, organization of back areas, signage accuracy, and customer-facing service to ensure a positive shopping experience.