Customer Experience & Merchandising Specialist

H.E.B.; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H.E.B. in Houston, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering superior customer service. You will stock, rotate products daily, and ensure department safety and sanitation standards are met.

You will assist with inventory, prepare back areas for night crew and incoming trucks, and help shoppers with friendly, knowledgeable service. This role requires HS diploma or GED and strong communication skills.

Qualifications

• Strong customer service skills required.
• Excellent communication and interpersonal skills required.
• Proficient reading and writing skills required.
• Strong planning and organizational skills required.

Responsibilities

• Stock and rotate items daily and assist with inventory control.
• Prepare and organize store displays; ensure signage accuracy.
• Provide superior customer service to shoppers.
• Merchandise products effectively and maintain cleanliness.
• Sanitize and maintain food safety standards in the department.
• Assist with back-room organization and night crew preparation.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Education

HS Diploma or GED (or equivalent)

Job description

H.E.B. in Houston, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering superior customer service. You will stock, rotate products daily, and ensure department safety and sanitation standards are met.

You will assist with inventory, prepare back areas for night crew and incoming trucks, and help shoppers with friendly, knowledgeable service. This role requires HS diploma or GED and strong communication skills.