In-Store Customer Experience Specialist

LoanMax Title Loans; Basehor (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Benefits after 91st day

Job summary

LoanMax Title Loans is seeking a Customer Service Representative for our Lansing, KS location to assist potential borrowers and existing customers with loan products, payments, and account inquiries. The role requires clear communication, accuracy in data entry, and courteous service to uphold company standards.

The position is full-time with a stable schedule and benefits after the initial eligibility period.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication skills

Positive attitude

Detail-oriented

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative for our Lansing, KS location to assist potential borrowers and existing customers with loan products, payments, and account inquiries. The role requires clear communication, accuracy in data entry, and courteous service to uphold company standards.

The position is full-time with a stable schedule and benefits after the initial eligibility period.