Customer Experience Specialist - In-Store Loans & Accounts

LoanMax Title Loans; Platte City (MO); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91 days

Résumé du poste

LoanMax Title Loans is seeking a Customer Service Representative for a full-time in-store role at our Lansing, KS location. You will assist potential borrowers and current customers with loan products, evaluate vehicles, manage loans and payments, and stay in regular contact regarding accounts.

The position offers competitive pay, paid holidays, vacation, on-the-job training, and opportunities for career growth in a stable work environment.

Qualifications

• Customer service experience is preferred but not required.
• Clear communication in person and by phone required.
• Attention to detail and ability to manage records.

Responsabilités

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Connaissances

Customer service

Communication

Data entry

Formation

High school diploma

Description du poste

LoanMax Title Loans is seeking a Customer Service Representative for a full-time in-store role at our Lansing, KS location. You will assist potential borrowers and current customers with loan products, evaluate vehicles, manage loans and payments, and stay in regular contact regarding accounts.

The position offers competitive pay, paid holidays, vacation, on-the-job training, and opportunities for career growth in a stable work environment.