In-Store Customer Care & Payments Specialist

CCF Family of Brands; Arlington (TN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training opportunities

Leadership development program

Performance-based advancement

Educational reimbursement

Medical insurance options

401(k) with company match

Life & AD&D insurance

Voluntary benefits package

Employee assistance program

Discount marketplace access

Paid time off 12 days first year

Job summary

CCF Family of Brands in Arlington, TN is seeking a Customer Service Representative to assist customers with transactions and financial services in a fast-paced store environment.

You will build relationships, process check cashing and payments, and support in-store events while maintaining accuracy and compliance. Training and growth opportunities are emphasized in this entry-level role.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Proficiency with phones, POS, and MS Office.
• Must be 18+; valid driver's license; background check.
• Ability to stay standing and move heavy items as needed.

Responsibilities

• Connect with customers to build lasting relationships.
• Review, validate, and process customer transactions accurately.
• Offer personalized financial services to fit customer needs.
• Enter and maintain customer information in the POS system with precision.
• Support in-store events and community outreach.

Skills

Customer service

Verbal communication

Written communication

Data entry

POS system

MS Office

Driving license

Multi-tasking

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

CCF Family of Brands in Arlington, TN is seeking a Customer Service Representative to assist customers with transactions and financial services in a fast-paced store environment.

You will build relationships, process check cashing and payments, and support in-store events while maintaining accuracy and compliance. Training and growth opportunities are emphasized in this entry-level role.