Customer Service & Cash Handling Specialist

Community Choice Financial Family of Brands; Smyrna (TN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

On-the-job training

Learning modules

Brand cross-training

Key Holder program

Career advancement

Educational reimbursement

Health insurance options

401(k) retirement match

Life and AD&D insurance

Disability insurance

Dental/vision insurance

Mental health resources

Discount marketplace

Paid time off

Casual dress code

Job summary

Speedy Cash in Smyrna, TN seeks a Customer Service Representative to help customers access financial solutions, process transactions, and provide exceptional in-store experiences. This entry-level role offers hands-on training and opportunities to grow within a fast-growing company.

As a CSR, you will build relationships with diverse customers, perform check cashing and money transfers, and maintain accurate data in the POS system. Join a supportive team focused on training and advancement.

Qualifications

• High school diploma or equivalent.
• Bilingual English/Spanish required.
• Excellent verbal and written communication with customers.
• Attention to detail and accurate data entry.
• Proficient with POS systems, phones, and Microsoft Office.
• Must be at least 18 years of age (19 in Alabama).
• Background check required.
• Ability to stand for long periods and lift up to 25 pounds.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Assist in check cashing, money transfers, and payments.
• Enter and maintain customer information in the POS system.
• Support in-store and community events.
• Maintain store appearance and security procedures.
• Uphold compliance with laws and company policies.

Skills

Bilingual

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Smyrna, TN seeks a Customer Service Representative to help customers access financial solutions, process transactions, and provide exceptional in-store experiences. This entry-level role offers hands-on training and opportunities to grow within a fast-growing company.

As a CSR, you will build relationships with diverse customers, perform check cashing and money transfers, and maintain accurate data in the POS system. Join a supportive team focused on training and advancement.