In-Store CSR: Cash & Payments Expert

Community Choice Financial Family of Brands; Alexandria (LA); On-site; USD 42,981,000 - 60,174,000; Full time

Benefits offered by this job

Paid training

Learning management system access

Cross-brand opportunities

401(k) match program

Medical insurance options

Educational reimbursement

Job summary

Check Into Cash in Alexandria, LA is seeking a Customer Service Representative to help community members access financial solutions and provide a high‑quality in‑store experience. You will process transactions like check cashing and payments while building lasting customer relationships.

Join a fast-paced, high‑performance environment with hands‑on training and growth opportunities. This entry‑level role emphasizes accuracy, client service, and adherence to policies in a local retail setting.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Meticulous attention to detail and data entry accuracy.
• Proficiency with phones, POS system, Microsoft Office and computer systems.
• Must be at least 18 years old (19 in Alabama).
• Background check required.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate and process customer transactions with accuracy.
• Offer personalized financial services to fit customers' lifestyles.
• Enter and maintain customer information in the POS system with precision.
• Maintain store appearance and meet cleanliness standards to enhance customer experience.
• Uphold compliance with company policies and applicable laws.

Job description

Check Into Cash in Alexandria, LA is seeking a Customer Service Representative to help community members access financial solutions and provide a high‑quality in‑store experience. You will process transactions like check cashing and payments while building lasting customer relationships.

Join a fast-paced, high‑performance environment with hands‑on training and growth opportunities. This entry‑level role emphasizes accuracy, client service, and adherence to policies in a local retail setting.