Customer Service Pro — Growth, Benefits & Advancement

American Cash Advance; Lafayette (LA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Holidays

Paid Vacations

Paid Time Off

Paid Training

Advancement Opportunity

Unlimited Earning Potential

Job summary

American Cash Advance in Lafayette, LA is seeking a Full-Time Customer Service Representative to build strong customer relationships and support daily operations on-site. You will handle inquiries, process payments, and help customers understand terms.

Experience isn’t required; training is provided. You must be 18+, eligible to work in the USA, and ready to contribute to a positive, collaborative team while supporting loan funding and customer acquisition activities.

Qualifications

• Math skills to count money and handle payments.
• Strong social and communication abilities for customer interactions.
• Problem solving to negotiate payment terms.
• Ability to use computer programs for daily transactions.
• Clerical proficiency to file, answer phones, and scan documents.
• Organizational skills to manage filing systems.

Responsibilities

• Build exceptional customer relationships and market to gain new customers.
• Review accounts for accuracy and update as needed.
• Fund loans, manage collections, and support customer acquisitions.
• Work in a positive team environment and maintain a professional office.
• Safeguard company monies and property, comply with policies and laws.
• Educate customers on contract terms and report for work on time.

Skills

Math skills

Social skills

Problem solving

Communication

Computer skills

Clerical skills

Organization

Job description

American Cash Advance in Lafayette, LA is seeking a Full-Time Customer Service Representative to build strong customer relationships and support daily operations on-site. You will handle inquiries, process payments, and help customers understand terms.

Experience isn’t required; training is provided. You must be 18+, eligible to work in the USA, and ready to contribute to a positive, collaborative team while supporting loan funding and customer acquisition activities.