In-Store CSR: Fast-Track to Leadership

Ccffamilyofbrands; Michigan; Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training across 11 brands

Job summary

CheckSmart in Clinton Township, MI is hiring a Customer Service Representative (CSR) to help customers access financial solutions and provide an exceptional in-store experience.

You will handle transactions such as check cashing, money transfers, and customer payments while building relationships with a diverse customer base. Training and development are emphasized for long‑term career growth, with a supportive, fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS system, Microsoft Office and related computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information precisely in the POS system.
• Support in-store and community events and assist in on-site tasks as needed.
• Maintain store appearance and follow security and compliance procedures.

Skills

Verbal and written communication

Attention to detail

Data entry

POS system proficiency

MS Office proficiency

Customer service experience

Education

High school diploma or equivalent

Tools

POS system

MS Office

Job description

CheckSmart in Clinton Township, MI is hiring a Customer Service Representative (CSR) to help customers access financial solutions and provide an exceptional in-store experience.

You will handle transactions such as check cashing, money transfers, and customer payments while building relationships with a diverse customer base. Training and development are emphasized for long‑term career growth, with a supportive, fast-paced environment.