In-Store Banking CSR | Training & Growth Path

Community Choice Financial Family of Brands; Fairburn (GA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system

Cross-brand training

Key Holder Program

Performance-based advancement

Educational Reimbursement

Medical insurance options

401(k) retirement plan

Life and AD&D insurance

Voluntary benefits (dental, vision, vs

Employee assistance program

Discount marketplace

Paid time off

Job summary

The Community Choice Financial Family of Brands is seeking a Customer Service Representative in Atlanta, GA. This entry-level role focuses on assisting customers with transactions, building relationships, and delivering a high‑quality in-store experience.

You’ll receive hands-on training, growth opportunities, and a comprehensive benefits package as part of a fast-growing financial services company.

Qualifications

• A high school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.
• Perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing.
• Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.

Skills

Communication

Customer service

Data entry

POS system

MS Office

Cash handling

Bilingual (English/Spanish)

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

The Community Choice Financial Family of Brands is seeking a Customer Service Representative in Atlanta, GA. This entry-level role focuses on assisting customers with transactions, building relationships, and delivering a high‑quality in-store experience.

You’ll receive hands-on training, growth opportunities, and a comprehensive benefits package as part of a fast-growing financial services company.