In-Store Client Specialist

tcbrands; Scottsdale (AZ); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew seeks a Client Associate to sustain in-store sales and service while promoting a performance-driven retail culture. You will report to store leadership and help achieve KPI-driven targets in a fast-paced environment.

The role emphasizes building client relationships, staying current on apparel, and engaging in events/CRM activities to foster repeat business with friendly, high-energy service. Weekend and holiday availability is required.

Qualifications

• At least 1 year of client services experience.
• Excellent written and verbal communication skills.
• Ability to work non-traditional hours: weekends, evenings, and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive repeat business.
• Adhere to client service standards and company policies.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.

Skills

POS systems

Microsoft Office

Communication

Decision making

Job description

TravisMathew seeks a Client Associate to sustain in-store sales and service while promoting a performance-driven retail culture. You will report to store leadership and help achieve KPI-driven targets in a fast-paced environment.

The role emphasizes building client relationships, staying current on apparel, and engaging in events/CRM activities to foster repeat business with friendly, high-energy service. Weekend and holiday availability is required.