In-Store Client Specialist - Style & Service

TravisMathew Company; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

TravisMathew is seeking a Client Associate to uphold our in-store sales and service experience and to promote a high-performance sales culture that meets KPIs and profitability goals. You will connect with in-store clients, develop repeat business, maintain knowledge of apparel each season, and participate in events and CRM activities.

Strong communication, POS proficiency, and the ability to work non-traditional hours are required.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.
• undefined

Skills

POS systems

Microsoft Applications

Communication skills

Independent decision making

Non-traditional hours

Job description

TravisMathew is seeking a Client Associate to uphold our in-store sales and service experience and to promote a high-performance sales culture that meets KPIs and profitability goals. You will connect with in-store clients, develop repeat business, maintain knowledge of apparel each season, and participate in events and CRM activities.

Strong communication, POS proficiency, and the ability to work non-traditional hours are required.