In-Store Client Engagement Specialist

tcbrands; Columbus (OH); On-site; USD 26,000 - 30,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience, promoting a strong sales culture to achieve goals. You will engage with customers, drive repeat business, and uphold product knowledge across seasonal lines.

The role emphasizes delivering exceptional service, supporting store events, and collaborating with the team to maintain a welcoming environment and efficient operations.

Qualifications

• 1 year or more experience in a client services related role.
• Strong customer service mindset with ability to drive sales and KPIs.
• Excellent written and verbal communication skills.

Responsibilities

• Instill a client-focused sales and service approach on the floor to meet sales goals.
• Connect with in-store clients and build a base of repeat customers to drive personal sales.
• Maintain knowledge of apparel each season including fit, fabric and proper use.

Skills

Customer service

Sales skills

Communication

Teamwork

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience, promoting a strong sales culture to achieve goals. You will engage with customers, drive repeat business, and uphold product knowledge across seasonal lines.

The role emphasizes delivering exceptional service, supporting store events, and collaborating with the team to maintain a welcoming environment and efficient operations.