In-Store Client Advisor

TravisMathew, LLC; California (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Equal Employment Opportunity

Job summary

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a strong sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

You will connect with in-store clients, develop repeat clients, and maintain up-to-date knowledge of apparel each season. You will participate in-store events, CRM activity, and uphold service standards while fostering teamwork and a welcoming environment.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Ability to work non-traditional hours; weekends, evenings and holidays.
• Strong written and verbal communication skills.
• Knowledge of apparel products and fit is a plus.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Microsoft Office

POS systems

Communication skills

Independent decision making

Evenings/weekends availability

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a strong sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

You will connect with in-store clients, develop repeat clients, and maintain up-to-date knowledge of apparel each season. You will participate in-store events, CRM activity, and uphold service standards while fostering teamwork and a welcoming environment.