Customer Service Pro: Fast-Paced Finance Career

CCF Family of Brands; Las Vegas (NV); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid training

Learning management system access

Career advancement opportunities

Educational reimbursement

Medical insurance options

401(k) with company match

Life and AD&D insurance

Dental & vision

Employee assistance program

Discount marketplace

Paid time off 12 days

Casual dress code

Job summary

Community Choice Financial® Family of Brands’ Rapid Cash division in Las Vegas is seeking an entry-level Customer Service Representative. You will process in-store transactions, help customers access short-term financial solutions, and deliver exceptional service in a high-performance setting.

The role includes hands-on training, coaching, and development, with a path toward leadership through a Key Holder program and performance-based advancement.

Qualifications

• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing appointments.
• Attend in-store and community events; perform on-site store duties as needed.
• Maintain store appearance and meet cleanliness standards.
• Uphold compliance with company policies and relevant laws.
• Engage in ongoing training and stay current on product and process changes.
• Work in a fast-paced environment and manage multiple tasks.

Skills

Verbal & written communication

Attention to detail

Data entry accuracy

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands’ Rapid Cash division in Las Vegas is seeking an entry-level Customer Service Representative. You will process in-store transactions, help customers access short-term financial solutions, and deliver exceptional service in a high-performance setting.

The role includes hands-on training, coaching, and development, with a path toward leadership through a Key Holder program and performance-based advancement.