Bilingual Customer Service Pro | Cash Handling & Payments

Community Choice Financial Family of Brands; Vallejo (CA); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Paid on-the-job training

Learning modules

Cross-brand training

Leadership program

Career advancement

Educational reimbursement

Medical insurance options

401(k) plan

Life and AD&D insurance

Disability insurance

Dental and vision coverage

Employee assistance program

Discount marketplace

Paid time off

Casual dress code

Zusammenfassung

Community Choice Financial Family of Brands in Vallejo, CA, is seeking a bilingual Customer Service Representative (CSR). The role centers on assisting customers with check cashing, money transfers, and payments, delivering exceptional in-store experiences and forging lasting relationships.

The position offers on-site work with a strong training program and opportunities for internal advancement across multiple brands.

Qualifikationen

• High school diploma or equivalent required.
• Excellent verbal and written communication with professionalism.
• Meticulous data entry and accuracy in transactions.
• Proficiency with phones, POS, Microsoft Office, and computer systems.

Aufgaben

• Connect with customers to build lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Provide personalized financial services to fit customer needs.
• Enter and maintain customer data in the POS system with precision.
• Assist in on-site events and daily store operations as needed.
• Maintain store appearance and ensure security procedures are followed.
• Support in scheduling, vault and cash drawer management as required.

Kenntnisse

Communication skills

Bilingual English/Spanish

POS proficiency

Phone & customer service

Data entry accuracy

Ausbildung

High school diploma or equivalent

Tools

POS system

Microsoft Office

Jobbeschreibung

Community Choice Financial Family of Brands in Vallejo, CA, is seeking a bilingual Customer Service Representative (CSR). The role centers on assisting customers with check cashing, money transfers, and payments, delivering exceptional in-store experiences and forging lasting relationships.

The position offers on-site work with a strong training program and opportunities for internal advancement across multiple brands.