In-Room Dining Leader | Five-Star Guest Experience

Fairmont; New York (NY); Vor Ort; USD 90.000 - 105.000; Vollzeit

Zusammenfassung

The Plaza, a Fairmont managed hotel in Midtown Manhattan, seeks a Manager, In Room Dining to lead the IRD team and deliver five-star guest service. Reporting to the Director of Food and Beverage, you will ensure service standards, verify orders, manage the menu knowledge, and collaborate with hotel leadership on amenities and budgets.

Prior IRD leadership in luxury hotels is essential. Join a landmark property offering a competitive package: $90,000–$105,000 annually plus $8,000–$10,000 bonus

Qualifikationen

• Experience leading Food & Beverage operations required.
• Strong communication and organizational skills.
• Experience with POS systems.
• Reliable and able to work under pressure.
• Team player with guest-focused approach.

Aufgaben

• Lead the In Room Dining team and ensure service standards.
• Oversee accuracy of food orders and uniform policy.
• Collaborate with hotel leadership on amenities and menus.
• Balance budget and revenue opportunities.
• Address guest concerns with five-star service.

Kenntnisse

Food & Beverage leadership

POS system experience

Microsoft Windows

Excellent communication

Interpersonal skills

Reliability

Under pressure

Teamwork

Guest focus

Ausbildung

University/College degree in a related discipline

Tools

POS software experience

Jobbeschreibung

The Plaza, a Fairmont managed hotel in Midtown Manhattan, seeks a Manager, In Room Dining to lead the IRD team and deliver five-star guest service. Reporting to the Director of Food and Beverage, you will ensure service standards, verify orders, manage the menu knowledge, and collaborate with hotel leadership on amenities and budgets.

Prior IRD leadership in luxury hotels is essential. Join a landmark property offering a competitive package: $90,000–$105,000 annually plus $8,000–$10,000 bonus