Assistant In-Room Dining Lead - Luxury Hotel Service

Hilton; New York (NY); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Travel perks

ESPP

Parental leave

Caregiving concierge

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plan

Zusammenfassung

The Waldorf Astoria New York is seeking an Assistant In-Room Dining Manager to oversee daily in-room dining operations for 375 rooms and 40,000 sq ft of event space, reporting to the In-Room Dining Manager. You will lead a team of about 30 colleagues in a Forbes-rated luxury setting.

Ideal candidates have 1-2 years of leadership in in-room dining, a passion for guest service, and a commitment to Hilton's standards of true Waldorf service.

Qualifikationen

• 1-2 years of In-Room Dining leadership experience in a Forbes-rated environment.
• Oversee daily room service operations and team performance.
• Ensure guest service standards and compliance with policies.

Aufgaben

• Supervise room service operations and ensure quality.
• Oversee daily room service to meet standards.
• Mentor team members and manage shift schedules.
• Support revenue growth through upselling initiatives.
• Maintain health and safety compliance.

Kenntnisse

In-Room Dining leadership

Guest service orientation

Team supervision

Regulatory compliance

Jobbeschreibung

The Waldorf Astoria New York is seeking an Assistant In-Room Dining Manager to oversee daily in-room dining operations for 375 rooms and 40,000 sq ft of event space, reporting to the In-Room Dining Manager. You will lead a team of about 30 colleagues in a Forbes-rated luxury setting.

Ideal candidates have 1-2 years of leadership in in-room dining, a passion for guest service, and a commitment to Hilton's standards of true Waldorf service.