In-Room Dining Lead — Luxury Hotel F&B

Mandarin Oriental Group; New York (NY); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

401(k)

Job summary

Mandarin Oriental New York is seeking an In-Room Dining Manager to lead the Room Service team in delivering exceptional guest experiences in a luxury hotel setting.

The role requires strong leadership, a minimum of 2 years in F&B management within a luxury property, and proven ability to manage multiple tasks while maintaining the highest service standards. A competitive salary and comprehensive benefits are offered.

Qualifications

• Minimum 2 years of F&B management or supervisory experience in a luxury hotel property.
• Ability to manage multiple tasks and lead a team to deliver high standards of service.
• Strong communication and organizational skills.

Responsibilities

• Oversee In-Room Dining operations and staff to ensure efficient service.
• Ensure guest satisfaction and adherence to department standards.
• Coordinate with F&B team for menu planning and event service.
• Manage scheduling, payroll and inventory for the department.

Skills

F&B management

Supervisory experience

English proficiency

Tools

Reservation System

InfoGenesis POS

Job description

Mandarin Oriental New York is seeking an In-Room Dining Manager to lead the Room Service team in delivering exceptional guest experiences in a luxury hotel setting.

The role requires strong leadership, a minimum of 2 years in F&B management within a luxury property, and proven ability to manage multiple tasks while maintaining the highest service standards. A competitive salary and comprehensive benefits are offered.