In-Room Dining Concierge (Casual, Fast-Paced)

Auberge Collection; Waimea/Kamuela (HI); On-site; USD 29,000 - 39,000; Part time

Job summary

The In-Room Dining Coordinator position at Mauna Lani, part of Auberge Collection, will handle calls, take in-room dining orders, prepare amenities, and coordinate the department workflow to ensure seamless and timely service for guests.

Ideal candidates are organized, friendly, and able to thrive in a fast-paced resort environment. Previous food & beverage or POS experience is preferred; TB clearance and Food Handler certificate are required.

Qualifications

• Previous Food & Beverage service experience required.
• Previous Point of Sale System experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• TB Clearance and Food Handlers Certificate required.

Responsibilities

• Answer phones, take in-room dining orders, prepare amenities, and coordinate workflow for timely service.
• Maintain calm, organized, and guest-focused operations in a fast-paced environment; prior hospitality experience preferred.

Skills

F&B service

POS experience

Communication skills

Interpersonal skills

Reliability

Work under pressure

Teamwork

Guest focus

Food handlers cert

TB clearance

Job description

The In-Room Dining Coordinator position at Mauna Lani, part of Auberge Collection, will handle calls, take in-room dining orders, prepare amenities, and coordinate the department workflow to ensure seamless and timely service for guests.

Ideal candidates are organized, friendly, and able to thrive in a fast-paced resort environment. Previous food & beverage or POS experience is preferred; TB clearance and Food Handler certificate are required.