In-Room Dining Coordinator

Mauna Lani, Auberge Collection; Waimea (HI); On-site; USD 27,117 - 38,621; Full time

Job summary

A luxury resort in Hawaii is seeking an In-Room Dining Coordinator to manage in-room dining requests and ensure timely service for guests. The ideal candidate will have previous experience in Food & Beverage service and demonstrate excellent organizational and communication skills. Candidates should be able to work in a fast-paced environment, handle multiple tasks, and maintain a guest-focused attitude. The role requires flexibility with shifts, including evenings and weekends, and the necessary certifications for food handling.

Qualifications

• Previous Food & Beverage service experience is required.
• Strong communication and organizational skills are essential.
• Must be responsible, reliable, and able to work under pressure.

Responsibilities

• Answer phones and take orders for in-room dining requests.
• Prepare amenities and coordinate department workflow.
• Ensure seamless and timely service for guests.

Skills

Food & Beverage service experience

Communication skills

Organizational skills

Interpersonal abilities

Problem-solving abilities

Ability to work under pressure

Teamwork

Guest-focused

Flexibility for shifts

Education

TB Clearance and Food Handlers Certificate

Tools

Point of Sale System

Job description

Company Description

Located on the sun‑drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

Job Description

The base salary for this position is $23.86 hourly.

The In‑Room Dining Coordinator is the backbone of the department. He or she will answer phones, take orders for in‑room dining requests, prepare amenities and coordinate the workflow of the department so there is seamless and timely service for our guests. The ideal candidate will be kind and helpful, thrive in a fast‑paced environment and must be highly organized with strong communication skills. Previous experience in a similar setting is preferred.

Qualifications

• Previous Food & Beverage service experience required
• Previous Point of Sale System experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem‑solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast‑paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Able to work flexible shifts, evenings, weekends & holidays
• TB Clearance and Food Handlers Certificate required

Equal Opportunity Employer

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.