In-Room Dining Coordinator

Mauna Lani, Auberge Collection; Waimea/Kamuela (HI); On-site; USD 28,000 - 39,000; Part time

Job summary

Mauna Lani, Auberge Collection is seeking an In-Room Dining Coordinator to support the department by answering phones, taking in-room dining orders, preparing amenities, and coordinating workflow to ensure seamless guest service. The role is casual and requires strong communication and organizational skills, with previous F&B experience preferred.

Ideal candidates will be highly organized, capable of working in a fast-paced environment, and able to work flexible shifts including evenings,

Qualifications

• Previous Food & Beverage service experience required.
• Previous POS System experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team. Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Able to work flexible shifts, evenings, weekends & holidays.
• TB Clearance and Food Handlers Certificate required.

Responsibilities

• Answer phones to take in-room dining orders.
• Take orders for in-room dining requests.
• Prepare amenities for guests.
• Coordinate the work flow of the department to ensure seamless and timely service.

Skills

Communication skills

Organizational skills

Team player

Interpersonal skills

Problem solving

Reliability

Customer service

Education

Food Handlers Certificate

TB Clearance

Tools

POS system

Job description

Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani

Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani

Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary for this position is $24.33 hourly.

The In-Room Dining Coordinator is the backbone of the department. He or she will answer phones, take orders for in-room dining requests, prepare amenities and coordinate the work flow of the department so there is seamless and timely service for our guests. The ideal candidate will be kind and helpful, thrive in a fast-paced environment and must be highly organized with strong communication skills. Previous experience in a similar setting is preferred.

This is a casual position.

Qualifications

• Previous Food & Beverage service experience required
• Previous Point of Sale System experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times
• Able to work flexible shifts, evenings, weekends & holidays
• TB Clearance and Food Handlers Certificate required

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook and Pinterest: @Auberge and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.