In-Person Client Concierge & Receptionist — Tax Season

H&R Block, Inc.; Berlin (CT); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

H&R Block in East Hartford, CT is seeking a seasonal Client Service Professional/Receptionist to greet clients, handle scheduling, and support daily office operations. This role emphasizes a welcoming first impression and collaboration with tax professionals to ensure a smooth client experience.

Ideal candidates bring strong communication skills, comfort with basic computer tools, and availability evenings/weekends during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal communication

Multitasking

Attention to detail

Professionalism

Confidentiality

Ausbildung

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block in East Hartford, CT is seeking a seasonal Client Service Professional/Receptionist to greet clients, handle scheduling, and support daily office operations. This role emphasizes a welcoming first impression and collaboration with tax professionals to ensure a smooth client experience.

Ideal candidates bring strong communication skills, comfort with basic computer tools, and availability evenings/weekends during tax season.