In-Person Client Service Coordinator (Tax Season)

H&R Block, Inc.; Vanceburg (KY); In loco; USD 21.000 - 30.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, handling check-in, and coordinating with tax professionals to match client needs.

You will manage calls, scheduling, and document intake, while maintaining a professional, organized office environment and upholding confidentiality. This position offers training and potential growth into tax preparation or office leadership.

Competenze

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Client service

Interpersonal communication

Multitasking

Organizational skills

Basic computer skills

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Microsoft Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, handling check-in, and coordinating with tax professionals to match client needs.

You will manage calls, scheduling, and document intake, while maintaining a professional, organized office environment and upholding confidentiality. This position offers training and potential growth into tax preparation or office leadership.