In-Person Client Concierge & Office Coordinator (Tax Season)

H&R Block, Inc.; Porter (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in-person. You will greet clients, handle check-in, scheduling, and collaborate with tax professionals to ensure a smooth client experience.

The role requires strong interpersonal skills, ability to multitask, and availability for evenings and weekends during tax season. This is a non-remote, in-office position with potential growth into tax preparation or office

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Education

High school diploma/GED or equivalent

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in-person. You will greet clients, handle check-in, scheduling, and collaborate with tax professionals to ensure a smooth client experience.

The role requires strong interpersonal skills, ability to multitask, and availability for evenings and weekends during tax season. This is a non-remote, in-office position with potential growth into tax preparation or office