In-Person Client Concierge | Tax Season Scheduler

H&R Block, Inc.; Satellite Beach (FL); On-site; USD 19,000 - 29,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily office tasks while supporting tax professionals.

This in-person position offers training and potential advancement into tax preparation or office leadership. You will work with a team to ensure a professional client experience, handle confidential information with discretion, and maintain an organized office environment

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Reception

Multitasking

Communication

Organization

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily office tasks while supporting tax professionals.

This in-person position offers training and potential advancement into tax preparation or office leadership. You will work with a team to ensure a professional client experience, handle confidential information with discretion, and maintain an organized office environment