In-Person Client Service Concierge (Receptionist)

H&R Block, Inc.; Truth or Consequences (NM); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Albuquerque, NM. You will greet clients, manage check-ins, schedule appointments, and connect clients with the right tax professional to ensure a smooth first impression.

Work in a fast-paced, client-centric office alongside tax professionals. You’ll handle documents, maintain a tidy space, and support daily operations while upholding confidentiality and professional service during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork skills.
• Ability to multitask and manage priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability for evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization for a professional experience.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Client service

Interpersonal communication

Multitasking

Detail oriented

Educación

High school diploma or GED

Herramientas

Microsoft Office

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Albuquerque, NM. You will greet clients, manage check-ins, schedule appointments, and connect clients with the right tax professional to ensure a smooth first impression.

Work in a fast-paced, client-centric office alongside tax professionals. You’ll handle documents, maintain a tidy space, and support daily operations while upholding confidentiality and professional service during tax season.