In-Person Client Concierge & Receptionist (Tax Office)

H&R Block, Inc.; Stafford (CT); Presencial; USD 21.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Descripción de la vacante

H&R Block in Stafford, CT is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily front-desk tasks. You will schedule appointments, route clients to tax professionals, and handle intake documents in a friendly, professional office setting.

This in-person role supports a team of tax specialists during tax season, offering training and opportunities for growth into tax prep or office leadership within a collaborative, high-performing culture.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Organizational focus with attention to detail and follow-through.
• Comfort with basic computer programs (Office, scheduling systems).

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with appropriate tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain organized, clean office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations and protect client confidentiality.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Attention to detail

Communication skills

Educación

High school diploma/GED

Herramientas

Microsoft Office

Scheduling systems

Teams

Descripción del empleo

H&R Block in Stafford, CT is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily front-desk tasks. You will schedule appointments, route clients to tax professionals, and handle intake documents in a friendly, professional office setting.

This in-person role supports a team of tax specialists during tax season, offering training and opportunities for growth into tax prep or office leadership within a collaborative, high-performing culture.