In-Office TurboTax Local Tax Advisor & Community Builder

Intuit, Inc.; Gainesville (GA); On-site; USD 32,000 - 56,000; Full time

Benefits offered by this job

401(k) Savings Plan with company match

Discounts on Intuit products including

Job summary

Intuit, Inc. is seeking year-round TurboTax Local Service Experts to work onsite at a TurboTax location across the United States.

You will provide hands-on tax preparation, expert advice, and software support while coordinating with the broader Intuit ecosystem to serve clients end-to-end. You will be a local community ambassador, building a client base, delivering personalized tax services, and enhancing customer loyalty through in-person and video engagements.

Qualifications

• EA (Enrolled Agent), CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred.
• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
• Familiarity with Circular 230.
• Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit.
• Must be comfortable working onsite at a TurboTax office location, primarily between 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week.
• Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency‑based up‑skilling, cross‑training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time
• Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle.
• Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax‑related content and resources for your community in accordance with Intuit’s policies
• Bilingual (English/Spanish) communication skills are a plus
• Experience in holistic tax advisory services beyond tax filing

Responsibilities

• Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments).
• Be a Proactive Community Ambassador - actively build and grow a new local customer base for TurboTax through outreach, events, and partnerships.
• Champion the Full Intuit Ecosystem - connect clients with bookkeeping, payroll, and financial planning services.
• Build Relationships - develop long-term trust and recurring client relationships.
• Deliver a Best in Class Customer Experience - ensure professional, helpful service in person and via video tools.

Skills

EA/CPA/Attorney

PTIN

3+ years e-file 1040s

Circular 230 familiarity

Upskill in bookkeeping/payroll

Onsite availability 20h/wk

Training/compliance readiness

Uniforms & advertising consent

Local community outreach

Bilingual (EN/ES) a plus

Holistic tax advisory experience

Job description

Intuit, Inc. is seeking year-round TurboTax Local Service Experts to work onsite at a TurboTax location across the United States.

You will provide hands-on tax preparation, expert advice, and software support while coordinating with the broader Intuit ecosystem to serve clients end-to-end. You will be a local community ambassador, building a client base, delivering personalized tax services, and enhancing customer loyalty through in-person and video engagements.