In-Office Titles & Registration Specialist – Tempe

Carvana; Tempe (AZ); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) retirement plan with company-m

Employee Stock Purchase Plan

Company-paid health premiums

Paid time off (13 days)

9 company-paid holidays

Job summary

Carvana in Tempe, AZ is seeking a Registration/Titles Specialist to own the title and registration journey from document review to final transfer. This in-office role requires handling customer interactions, DMVs, lienholders, and internal partners to resolve complex cases.

You will work with multiple databases, ensure accuracy, and participate in notary work. The role offers full-time hours, upside in pay, and training with strong growth potential within Carvana.

Qualifications

• 1-2 years of work experience in an administrative, data entry, or customer-facing capacity.
• Notary certification within 90 days or ability to obtain; Carvana sponsors the process.
• Experience with vehicle titles, DMV processes, or government licensing is preferred.

Responsibilities

• Review, process, and complete documentation required to transfer a vehicle title, ensuring accuracy and compliance with state regulations.
• Contact customers, DMVs, lienholders, and third parties to collect missing/correct documents and resolve title discrepancies.
• Input, cross-reference, and retrieve data across databases and tracking systems with high accuracy.
• Process, finalize, and mail registration packets; interact with government licensing departments.
• Serve as the Carvana voice on inbound video calls to notarize documents and guide customers through ownership transfer.
• Maintain detailed, up-to-date customer records and case notes for seamless handoffs.
• Collaborate with peers, vendors, and internal teams to move cases forward and problem-solve in real time.
• Handle assigned caseloads from open to close and contribute to special projects as needed.

Skills

Administrative experience

Data entry

Customer-facing

Attention to detail

Tech-savvy

Notary certification within 90 days

DMV processes familiarity

Multiple databases handling

Tools

CRM systems

Databases and tracking systems

Job description

Carvana in Tempe, AZ is seeking a Registration/Titles Specialist to own the title and registration journey from document review to final transfer. This in-office role requires handling customer interactions, DMVs, lienholders, and internal partners to resolve complex cases.

You will work with multiple databases, ensure accuracy, and participate in notary work. The role offers full-time hours, upside in pay, and training with strong growth potential within Carvana.