Registration & Data Entry Specialist – In-Office

Carvana; Hudson (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental & Vision

Paid time off

9 holidays + birthday

Job summary

We are looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to our customers. You will handle the administrative aspects of registering vehicles, checking documents and completing registrations, contributing to a smooth car buying journey.

Join our team of Title and Registration Specialists to work in person at our market location in Hudson, MA. The role offers a competitive starting hourly rate with growth opportunities based on performance, including staged

Qualifications

• 1+ years of work experience in an administrative or data entry capacity.
• High School Diploma, GED, or equivalent education required.
• Ability to manage, organize, and reconcile multiple sources of information with accuracy.
• Ability to handle multiple tasks and priorities effectively.
• Professional written and verbal communication skills.
• Tech savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot
• Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully.
• Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset
• Critical thinker and the ability to make appropriate judgment calls.
• Regular, consistent attendance in office (no remote work allowed).
• Ability to obtain notary based on state-specific requirements (as needed)
• Ability to read, write, speak, and understand English.

Responsibilities

• Process, finalize and mail out customer registrations.
• Review customer paperwork for accuracy.
• Interacting with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies.
• Work closely with the local DMV; picking up, receiving and filing paperwork from the DMV.
• Update customer records to ensure the most up to date information is available.
• Interact with team members across various lines of the business.
• Assist Specialists and other employees with customer follow-up.
• Input, cross-reference, and retrieve data from multiple internal and external databases.
• Maintain detailed notes within a customer tracking system.
• Other duties as assigned.

Skills

Attention to detail

Multitasking

Communication

Tech savvy

Problem solving

Critical thinking

Time management

Notary eligible

English proficiency

Education

High School Diploma

GED

Job description

We are looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to our customers. You will handle the administrative aspects of registering vehicles, checking documents and completing registrations, contributing to a smooth car buying journey.

Join our team of Title and Registration Specialists to work in person at our market location in Hudson, MA. The role offers a competitive starting hourly rate with growth opportunities based on performance, including staged