In-Office Seasonal Client Concierge & Scheduler

H&R Block, Inc.; Semmes (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person. You will support office operations, work with tax professionals, and help with document intake while maintaining a welcoming environment.

This in-person role requires strong communication, multitasking, and discretion, with evenings and weekends during tax season. It offers a path into tax preparation or office leadership with training provided.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during peak season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and pair clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Scheduling

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person. You will support office operations, work with tax professionals, and help with document intake while maintaining a welcoming environment.

This in-person role requires strong communication, multitasking, and discretion, with evenings and weekends during tax season. It offers a path into tax preparation or office leadership with training provided.