Lead, On-Site Home Care Coordination — Brooklyn

Anchor Health Home Care; New York (NY); On-site; USD 90,000 - 125,000; Full time

Job summary

Anchor Health Home Care in Williamsburg, Brooklyn is seeking an experienced Manager to lead our Home Care Coordination team on-site. You will ensure reliable caregiver coverage, address urgent staffing needs, maintain accurate records, and deliver a high level of service to families.

This hands-on leadership role requires overseeing coordinators, monitoring daily operations, coaching staff, and resolving client or caregiver concerns promptly.

Qualifications

• 2+ years in home care coordination or similar role.
• Experience supervising and leading a team.
• Strong caregiver scheduling knowledge.
• Ability to manage urgent staffing and client needs.
• Excellent organizational and time-management skills.
• In-person at Williamsburg, Brooklyn office.

Responsibilities

• Manage and support a team of home care coordinators.
• Oversee daily coordination operations, including scheduling and client needs.
• Monitor productivity, service quality, deadlines, and performance.
• Provide coaching and feedback through regular check-ins.
• Ensure client records and documentation are accurate.
• Resolve urgent staffing calls and scheduling gaps.
• Handle escalated client or caregiver concerns.
• Communicate updates to leadership.
• Improve workflows and client experience.

Skills

Team leadership

Operations management

Scheduling

Communication

Problem-solving

Job description

Anchor Health Home Care in Williamsburg, Brooklyn is seeking an experienced Manager to lead our Home Care Coordination team on-site. You will ensure reliable caregiver coverage, address urgent staffing needs, maintain accurate records, and deliver a high level of service to families.

This hands-on leadership role requires overseeing coordinators, monitoring daily operations, coaching staff, and resolving client or caregiver concerns promptly.