High-Impact Home Care Staffing Coordinator (Full-Time)

White Glove Community Care, Inc.; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits Package

Career Growth Opportunities

Collaborative, Supportive Team

Job summary

White Glove Community Care is seeking a Staffing Coordinator to handle high-volume scheduling for Home Health Aides and Personal Care Aides in Brooklyn, NY. You will coordinate daily staffing, manage 15–20+ cases daily, and maintain clear communication with caregivers, patients, and internal teams.

The role requires 1+ year in staffing or scheduling, familiarity with home care operations, and proficiency with HHA Exchange, EVV, Smartsheet, Excel, and Outlook.

Qualifications

• 1+ year experience in staffing, scheduling, or coordination (home care preferred).
• Ability to manage a high-volume workload in a fast-paced environment.
• Strong knowledge of home care operations and scheduling logistics.
• Experience with HHA Exchange, EVV systems, Smartsheet, Excel, or similar tools.
• Excellent communication, problem-solving, and organizational skills.
• Bilingual (Spanish/English) strongly preferred.

Responsibilities

• Coordinate daily staffing and scheduling for HHAs and PCAs.
• Manage high-volume case assignments (15–20+ cases daily).
• Maintain real-time communication with caregivers, patients, and internal teams.
• Document case acceptance, refusals, and declinations accurately.
• Respond quickly to schedule changes and urgent coverage needs.
• Ensure full case coverage while maintaining quality and compliance.
• Utilize systems such as HHA Exchange, Smartsheet, Excel, and Outlook for tracking and reporting.
• Provide a professional, supportive experience to both caregivers and clients.

Skills

High-volume scheduling

Communication

Multitasking

Team collaboration

Problem-solving

Spanish/English bilingual

Tools

HHA Exchange

EVV systems

Smartsheet

Excel

Outlook

Job description

White Glove Community Care is seeking a Staffing Coordinator to handle high-volume scheduling for Home Health Aides and Personal Care Aides in Brooklyn, NY. You will coordinate daily staffing, manage 15–20+ cases daily, and maintain clear communication with caregivers, patients, and internal teams.

The role requires 1+ year in staffing or scheduling, familiarity with home care operations, and proficiency with HHA Exchange, EVV, Smartsheet, Excel, and Outlook.