In-Office Scheduling Coordinator — Home Health

Ennoble Care; Marlton (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Paid Time Off

401(k) with company match

Payactiv

Job summary

Ennoble Care in Marlton, NJ is seeking a diligent Scheduling Coordinator for a full-time, in-office role to support the House Calls team. You will manage patient appointments, handle urgent scheduling, and coordinate with providers and referral sources to keep the schedule running smoothly.

The ideal candidate has a high school diploma (associate or bachelor's preferred), experience in administrative healthcare, and the ability to navigate multiple databases and scheduling software while

Qualifications

• High School Diploma / GED required; Associate or Bachelor's Degree preferred.
• Administrative healthcare experience preferred.
• Ability to navigate several software databases throughout the day.
• Maintain a calm and pleasant demeanor with patients and staff.
• Effective communication across various mediums of communication with staff and patients.
• Capable of managing high volumes of phone calls.

Responsibilities

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Skills

Administrative healthcare experience

Effective communication

High-volume call management

Calm demeanor

Software databases navigation

Education

High School Diploma / GED

Associate or Bachelor's Degree preferred

Tools

EMR systems

Scheduling software

Multiple databases

Job description

Ennoble Care in Marlton, NJ is seeking a diligent Scheduling Coordinator for a full-time, in-office role to support the House Calls team. You will manage patient appointments, handle urgent scheduling, and coordinate with providers and referral sources to keep the schedule running smoothly.

The ideal candidate has a high school diploma (associate or bachelor's preferred), experience in administrative healthcare, and the ability to navigate multiple databases and scheduling software while