In-Office Personal Banker: Grow Customers' Wealth

Pittsburgh Tomorrow

Lansdowne (Delaware County)

On-site

USD 42,000 - 56,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
401(k) with PNC match
Pension and stock purchase plans

Job summary

PNC is seeking a Personal Banker in Lansdowne, PA to grow the branch’s customer base and deepen relationships through proactive sales and advisory conversations. You will guide customers in banking solutions, educate on digital tools, and collaborate with ecosystem partners to increase share of wallet.

The role emphasizes risk-aware, compliant service and a high-touch customer experience. The position requires 3+ years in banking or related customer-service roles, and is based in-office with a

Qualifications

  • 3+ years experience in banking or related customer service roles.
  • Understanding of retail banking products and services.
  • Familiarity with risk management and policy adherence.

Responsibilities

  • Acquires and deepens the branch customer base through proactive sales and service activities.
  • Drives proactive sales conversations through a defined sales process and outbound interactions.
  • Creates customer loyalty and grows wallet share through differentiated service.
  • Educates customers on managing financial transactions using technology and resources.
  • Manages risk by following policies and participates in daily branch operations.

Skills

Accountability
Banking
Client Loyalty
Customer Experience
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker in Lansdowne, PA to grow the branch’s customer base and deepen relationships through proactive sales and advisory conversations. You will guide customers in banking solutions, educate on digital tools, and collaborate with ecosystem partners to increase share of wallet.

The role emphasizes risk-aware, compliant service and a high-touch customer experience. The position requires 3+ years in banking or related customer-service roles, and is based in-office with a

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