On-Site Personal Banker — Grow Customer Wealth & Loyalty

PNC; Orrville (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with match

Paid time off

Job summary

PNC, based in Orrville, OH, seeks a Personal Banker to deepen the branch customer base and enhance financial wellbeing. The role emphasizes proactive sales, customer engagement, and collaboration with ecosystem partners to grow wallet share.

As an in-office position, you will handle lobby engagement, educate customers on digital tools, and position PNC solutions to meet needs. Local market variables apply to compensation and incentives, with a strong emphasis on customer service excellence.

Qualifications

• Associates degree or equivalent combination of education and experience.
• 3+ years of related banking experience preferred.
• Background checks as required by CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree

Job description

PNC, based in Orrville, OH, seeks a Personal Banker to deepen the branch customer base and enhance financial wellbeing. The role emphasizes proactive sales, customer engagement, and collaboration with ecosystem partners to grow wallet share.

As an in-office position, you will handle lobby engagement, educate customers on digital tools, and position PNC solutions to meet needs. Local market variables apply to compensation and incentives, with a strong emphasis on customer service excellence.