In-Office Personal Banker - Grow Customer Wealth

PNC; Littleton (CO); Sur place; USD 45 000 - 76 000; Plein temps

Résumé du poste

PNC is seeking a Personal Banker in Littleton, CO to grow the branch customer base and enhance the customer experience. The role focuses on proactive sales, collaboration with ecosystem partners, and leveraging PNC solutions to strengthen loyalty and wallet share.

You will engage customers in the lobby, educate on digital tools, and apply product knowledge to resolve issues while adhering to risk controls. This in-office role requires strong banking knowledge and customer service skills.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for a role in retail banking.
• Experience with customer-focused sales and service delivery is expected.
• Familiarity with banking products and digital tools is preferred.

Responsabilités

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience to improve financial wellbeing and loyalty.
• Collaborates with ecosystem partners to grow share of wallet and revenue.
• Delivers a full PNC conversation to identify suitable banking solutions.
• Performs lobby engagement and educates customers on managing financial transactions with technology.

Connaissances

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Formation

No Degree

Description du poste

PNC is seeking a Personal Banker in Littleton, CO to grow the branch customer base and enhance the customer experience. The role focuses on proactive sales, collaboration with ecosystem partners, and leveraging PNC solutions to strengthen loyalty and wallet share.

You will engage customers in the lobby, educate on digital tools, and apply product knowledge to resolve issues while adhering to risk controls. This in-office role requires strong banking knowledge and customer service skills.