In-Office Personal Banker: Grow Customer Wealth & Relationships

PNC; Greentree Village (NJ); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker at its Greentree Village Branch, Dover, DE. The role focuses on acquiring and deepening the customer base through proactive sales and service, guiding customers on PNC solutions and improving their financial wellbeing.

Responsibilities include outbound and lobby engagement, driving share of wallet with ecosystem partnerships, and delivering a differentiated customer experience while adhering to risk policies.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker at its Greentree Village Branch, Dover, DE. The role focuses on acquiring and deepening the customer base through proactive sales and service, guiding customers on PNC solutions and improving their financial wellbeing.

Responsibilities include outbound and lobby engagement, driving share of wallet with ecosystem partnerships, and delivering a differentiated customer experience while adhering to risk policies.