In-Office Personal Banker – Client Growth & Financial Wellness

PNC; Washington; On-site; USD 42,000 - 65,000; Full time

Job summary

PNC is an in-office bank based in Washington, DC. The Personal Banker role sits in PNC's Retail Bank organization and focuses on delivering an outstanding customer experience while building relationships in the branch.

As a Personal Banker, you will acquire and deepen the branch customer base, educate customers on financial options, and collaborate with ecosystem partners to grow share of wallet, all while maintaining risk controls and policy adherence.

Qualifications

• Acquires and deepens the branch customer base through sales and service activities.
• Drives proactive sales conversations using a defined sales process.
• Educates customers on financial options and digital tools to manage transactions.
• Adheres to policies and procedures to manage risk and protect the bank.

Responsibilities

• Acquires and deepens customer base.
• Drives proactive sales conversations through internal and outbound interactions.
• Creates customer loyalty and expands wallet share through a differentiated experience.
• Manages risk and ensures daily operations are performed accurately.

Job description

PNC is an in-office bank based in Washington, DC. The Personal Banker role sits in PNC's Retail Bank organization and focuses on delivering an outstanding customer experience while building relationships in the branch.

As a Personal Banker, you will acquire and deepen the branch customer base, educate customers on financial options, and collaborate with ecosystem partners to grow share of wallet, all while maintaining risk controls and policy adherence.