Personal Banker: Branch Sales & Customer Experience

PNC; Jackson (OH); On-site; USD 41,000 - 69,000; Full time

Job summary

PNC is an in-office company based in Jackson, OH, seeking a Personal Banker to build relationships and deepen customer wallets with bank products and services.

You will engage customers with proactive sales, provide financial guidance, and collaborate with ecosystem partners while adhering to risk and regulatory standards in a fast-paced retail branch environment. The role emphasizes customer-centric service, compliance, and teamwork within a supportive culture.

Qualifications

• No degree required.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive customer loyalty by delivering a complete PNC conversation and cross-sell.
• Engage with ecosystem partners to grow share of wallet and retention.
• Adhere to policies, manage risk, and participate in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is an in-office company based in Jackson, OH, seeking a Personal Banker to build relationships and deepen customer wallets with bank products and services.

You will engage customers with proactive sales, provide financial guidance, and collaborate with ecosystem partners while adhering to risk and regulatory standards in a fast-paced retail branch environment. The role emphasizes customer-centric service, compliance, and teamwork within a supportive culture.