Client Growth Banker: Personal Banking Expert

Fairygodboss; Washington (District of Columbia); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Paid holidays

Parental/maternity leave

Job summary

PNC is seeking a Personal Banker in Washington, DC to grow the branch customer base and deepen client relationships. You will drive proactive sales, deliver tailored PNC solutions, and help customers manage their finances using digital tools and in-person service.

The role emphasizes in-office collaboration, risk-aware operations, and a customer-centric approach to building loyalty and share of wallet within the Retail Bank.

Qualifications

• Requires 3+ years experience in banking or financial services.
• Strong sales and service mindset.
• Knowledge of PNC products and digital tools.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined sales process including outbound calling and lobby engagement.
• Creates customer loyalty and grows wallet share with a differentiated customer experience.
• Applies product and procedural knowledge to resolve customer problems and drive loyalty.
• Manages risk by adhering to policies and procedures and supporting daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker in Washington, DC to grow the branch customer base and deepen client relationships. You will drive proactive sales, deliver tailored PNC solutions, and help customers manage their finances using digital tools and in-person service.

The role emphasizes in-office collaboration, risk-aware operations, and a customer-centric approach to building loyalty and share of wallet within the Retail Bank.