In-Office IT Support Intern – Hands-On Tech Help

Webstaurantstore; Lancaster (Lancaster County); Hybrid; USD 25,000 - 33,000; Full time

Job summary

WebstaurantStore, a division of Clark Associates, is offering an IT Support Technician Intern position based in Lancaster, PA. This full-time in-office role supports end-users, troubleshoots hardware, software and network issues, and participates in IT projects.

You will gain hands-on experience while commuting to Lancaster or Lititz locations. W-2 candidates only; H-1B sponsorship is not available. Strong communication and willingness to learn are essential.

Qualifications

• No prior experience required; relevant experience is a plus.
• Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.

Responsibilities

• Provide technical support to end-users via phone, email, and in-person.
• Assist in troubleshooting and resolving hardware, software, and network issues.
• Create and manage user accounts and permissions.
• Assist with the setup and deployment of new equipment.
• Document and track support requests and resolutions.
• Participate in IT projects and contribute to their successful completion.
• Maintain a high level of customer service and professionalism.

Skills

Hardware basics

Networking basics

Troubleshooting

Communication skills

Team player

Attention to detail

Learning mindset

Analytical skills

Education

Pursuing IT/CS degree

Job description

WebstaurantStore, a division of Clark Associates, is offering an IT Support Technician Intern position based in Lancaster, PA. This full-time in-office role supports end-users, troubleshoots hardware, software and network issues, and participates in IT projects.

You will gain hands-on experience while commuting to Lancaster or Lititz locations. W-2 candidates only; H-1B sponsorship is not available. Strong communication and willingness to learn are essential.