In-Office Healthcare Scheduling Specialist

Talentify; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO and EID

401(k) with company match

Disability insurance

Family medical leave

Job summary

Baylor Scott & White Institute for Rehabilitation in Dallas, TX is seeking a Centralized Scheduler to coordinate referrals for 100+ outpatient clinics. This is a full-time, in-office role with hours Mon–Fri, 7am–7pm; compensation depends on experience with a minimum of $19–$25 per hour.

Key duties include answering rollover calls, scheduling referrals, and managing high call volume. You will use EPIC, Therapy Source, and other sites to obtain referrals.

Qualifications

• High School Diploma or equivalent required.
• Interpersonal skills necessary to communicate and relate ideas effectively with staff, payers, patients, and physicians.
• One to two years medical billing and administrative experience preferred.
• Strong computer skills, documentation, problem-solving and excellent customer service.

Responsibilities

• Answer rollover calls from clinics.
• Call referrals received from provider sources.
• Manage high call volume and return patient voicemails.
• Use EPIC, Therapy Source and other sites to obtain referrals.
• Be part of a team of schedulers (approx. 15).

Skills

Interpersonal skills

Customer service

Problem solving

Computer skills

Documentation

Education

High School Diploma

Tools

EPIC

Therapy Source

Job description

Baylor Scott & White Institute for Rehabilitation in Dallas, TX is seeking a Centralized Scheduler to coordinate referrals for 100+ outpatient clinics. This is a full-time, in-office role with hours Mon–Fri, 7am–7pm; compensation depends on experience with a minimum of $19–$25 per hour.

Key duties include answering rollover calls, scheduling referrals, and managing high call volume. You will use EPIC, Therapy Source, and other sites to obtain referrals.